01 — Acceptance
Acceptance of terms
Short version: By using Hyper AI, you agree to these terms. If you don't agree, don't use the platform.
These Terms and Conditions ("Terms") govern your access to and use of the Hyper AI platform, website, and services operated by Brian Rajoy, a sole trader (autónomo) registered in Spain with tax ID (NIF) ES77466708V, trading as Hyper AI ("Hyper AI", "we", "our", or "us").
By creating an account or using any part of the service, you confirm that you are at least 18 years old, have the legal authority to enter into this agreement, and accept these Terms in full. If you are using Hyper AI on behalf of a company, you represent that you have the authority to bind that company to these Terms.
02 — Use of service
Use of the service
Hyper AI provides an agentic demo platform that enables businesses to deploy AI-powered agents to conduct product demos in real-time video calls, capture lead intent, and trigger automated actions.
We grant you a limited, non-exclusive, non-transferable license to access and use the platform strictly in accordance with these Terms and for your internal business purposes. This license does not include:
- Reselling or sublicensing the service to third parties
- Reverse engineering or attempting to extract the source code
- Scraping, crawling, or otherwise harvesting data from the platform
- Using the platform in a way that competes with Hyper AI
We reserve the right to modify, suspend, or discontinue any part of the service at any time, with reasonable notice where possible.
03 — Accounts
Accounts and responsibility
You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to:
- Provide accurate and complete registration information
- Keep your password secure and not share it with others
- Notify us immediately at legal@gethyper.ai if you suspect unauthorised access
- Ensure all team members added to your account also comply with these Terms
Hyper AI is not liable for any loss resulting from unauthorised use of your account where you have failed to keep credentials secure.
04 — Payments & subscriptions
Billing and subscriptions
Hyper AI offers subscription plans billed monthly or annually. By subscribing, you authorise us to charge your payment method on a recurring basis at the rate shown at the time of purchase.
Trials: Trial availability is subject to Hyper AI's current offering and may vary by plan. Any trial terms will be communicated at the time of sign-up.
Cancellation: You may cancel your subscription at any time from your account settings. Cancellation takes effect at the end of the current billing period. We do not provide refunds for partial periods, except as required by applicable law.
Price changes: We may change pricing with at least 30 days' notice. Continued use after the notice period constitutes acceptance of the new pricing.
Overdue payments: Accounts with overdue payments may be suspended until the balance is settled. We reserve the right to terminate accounts with persistent unpaid balances.
05 — Your content
Content you upload
You retain full ownership of all content you upload to Hyper AI, including decks, documents, knowledge base materials, and demo session data ("Your Content").
By uploading content, you grant Hyper AI a limited, non-exclusive license to use Your Content solely to provide the service to you — for example, to power your AI demo agents. We will never use Your Content to train AI models for other customers or third parties.
You are solely responsible for ensuring that Your Content does not violate any applicable laws, third-party intellectual property rights, or privacy regulations. You represent and warrant that you have all rights necessary to upload and use the content within Hyper AI.
06 — Intellectual property
Our intellectual property
The Hyper AI platform, including its software, design, trademarks, logos, and documentation, is owned by Brian Rajoy, trading as Hyper AI, and protected by copyright, trademark, and other intellectual property laws.
Nothing in these Terms transfers ownership of Hyper AI's intellectual property to you. You may not use our trademarks, logos, or brand assets without prior written permission.
Feedback, suggestions, or ideas you share with us may be used by Hyper AI without restriction or compensation to you.
07 — Prohibited uses
What you may not do
You agree not to use Hyper AI to:
- Conduct demos that contain deceptive, fraudulent, or misleading information
- Violate any applicable local, national, or international laws or regulations
- Infringe the intellectual property rights of any third party
- Transmit spam, malware, or any harmful code through the platform
- Attempt to gain unauthorised access to our systems or other users' accounts
- Use the platform in any way that disrupts, degrades, or impairs its performance
- Impersonate any person or entity or misrepresent your affiliation
Violation of these prohibitions may result in immediate suspension or termination of your account without refund.
08 — Disclaimers
Disclaimers and warranties
The service is provided "as is". We work hard to keep it reliable, but we cannot guarantee uninterrupted or error-free operation.
To the fullest extent permitted by law, Hyper AI disclaims all warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.
We do not warrant that: (a) the service will be available at all times; (b) results obtained from AI-generated demos or reports will be accurate or suitable for your business decisions; (c) any errors will be corrected.
AI-generated content produced by your demo agents is not legal, financial, or professional advice. You are responsible for reviewing and validating any AI outputs before acting on them.
09 — Limitation of liability
Limitation of liability
To the maximum extent permitted by applicable law, Hyper AI and its directors, employees, and affiliates will not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, goodwill, or business opportunities.
Our total aggregate liability to you for any claims arising out of or related to these Terms or the service will not exceed the greater of: (a) the amount you paid to Hyper AI in the 12 months preceding the claim, or (b) $100 USD.
Some jurisdictions do not allow the exclusion of certain warranties or limitations of liability, so some of the above may not apply to you.
10 — Termination
Termination
Either party may terminate the relationship at any time. You may do so by cancelling your subscription and deleting your account. We may suspend or terminate your access if you breach these Terms, misuse the platform, or if required by law.
Upon termination, your right to access the service ceases immediately. We will retain your data for 30 days after account closure, after which it will be permanently deleted. You may request an export of your data before deletion by contacting legal@gethyper.ai.
11 — Governing law
Governing law & disputes
These Terms are governed by the laws of Spain.
Any disputes arising from these Terms or your use of Hyper AI will first be attempted to be resolved through good-faith negotiation. If unresolved within 30 days, disputes will be submitted to the courts of Valencia, Spain, unless applicable law gives you the right to bring them before the courts where you live.
12 — Changes
Changes to these terms
We may update these Terms from time to time. When we make material changes, we will notify you by email at least 14 days before the changes take effect, and update the "Last updated" date at the top of this page.
Continued use of the service after the effective date constitutes your acceptance of the updated Terms. If you disagree with the changes, you may cancel your account before they take effect.