Please read this privacy policy (the "Policy") carefully to understand how we at Hyper collect, use, protect, or handle your Personally Identifiable Information when you use our Hyper App (the "App").

Introduction

Hyper is committed to protecting your privacy. This Policy outlines our practices for collecting, using, disclosing, and safeguarding your information when you visit our App.

Information We Collect

Information Provided by You

Account Information: To use the App, you may need to provide your name, email address, and a password.

Chat Context Data: We also collect information related to the chats you create, including but not limited to the services you integrate such as Google Drive, Slack, GitHub, Airtable, Notion, and Salesforce.

Chat Data: Conversations that you have within the App to interact with your data are also collected.

Automatically Collected Data: We may collect information automatically as you navigate through the App, such as usage details, IP addresses, and information collected through cookies and other tracking technologies.

How We Use Your Information

We use the information we collect to provide and improve our services, for customer support, to personalize your experience, to monitor for fraudulent activity, and to adhere to Google API Services User Data Policy, including the Limited Use requirements.

Data Sharing and Disclosure

Hyper does not sell or share your personal data with third parties for marketing purposes. However, we may share information with third-party service providers for business-related functions when necessary.

Cookies

We use cookies to understand how you use our App and to enhance your experience. Your use of our App signifies your agreement to our use of cookies.

Children's Privacy

The App is not intended for use by individuals under the age of 13. We do not knowingly collect data from children under 13.

Changes to This Privacy Policy

Hyper reserves the right to update this Policy from time to time. Changes will be posted on this page, and your continued use of the App after such changes have been posted will constitute your agreement to the modified Policy.

Hosting and Visibility

This Policy is hosted on the verified domain of our website, visible to all users, and linked on the App's home page.

Compliance with Limited Use Policy

Hyper's use and transfer of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements. You can learn more about these requirements here.

Sharing with Third-Party Tools

Use of Third-Party AI Models

In providing our services, Hyper utilizes advanced third-party artificial intelligence (AI) models to enhance your experience. Below, we clearly describe the nature of the data shared with these AI models:

What Data Is Shared

1. Embeddings from Chat Data: When you use the App, our system generates embeddings from your chat context data to facilitate efficient and accurate AI responses. These embeddings are mathematical representations that enable AI models to understand and process your requests effectively.

2. Information from Integrated Services: If you integrate third-party services with Hyper (e.g., Google Drive, Slack, GitHub), only the data that you explicitly add to the chat context is shared with the AI models to provide the service.

3. Uploaded Files: Any files you upload to the App are used to create embeddings to assist with search and responses within your chat context. This data is processed by AI to fulfill your interaction requests.

How Data Is Handled

• Data Processing: The shared data is processed by AI models solely to provide the requested services and not for any other purpose.

• Data Retention: Hyper ensures that embeddings and any data shared with AI models are retained only as long as necessary to provide the services. If you remove data from the chat context or delete your account, all corresponding embeddings and data are deleted from our systems and the AI models.

• Data Protection: All data shared with AI models is transmitted securely and subjected to strict data protection protocols to prevent unauthorized access or use.

Consent and Control

Hyper is dedicated to transparency and control:

• Explicit Consent: We require your explicit consent before sharing any data with third-party AI models. This is obtained through clear prompts within the App's user interface, which explain the data sharing process and its purpose.

• User Control: You have the option to manage your data preferences at any time, including withdrawing consent or requesting deletion of your data.

Contact Us

For any questions about this Policy, please contact us at support@gethyper.ai.